Last updated: Oct 15, 2025
At Canadian Security Systems Ltd., we respect your privacy and are committed to protecting your personal information in accordance with Alberta’s Personal Information Protection Act (PIPA). This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us or use our services.
We collect only the personal information that is necessary to:
Provide and maintain our security and monitoring services
Schedule installations and service calls
Process payments and manage customer accounts
Communicate with you regarding services, invoices, or support
Meet legal or regulatory requirements
We may collect this information directly from you (for example, when you contact us, request a quote, or sign up for monitoring) or automatically through our website (such as through cookies or analytics tools).
Your personal information is used only for the purposes identified at the time of collection, or for purposes that are reasonable in the circumstances. We will not use your information for any other purpose without your consent.
Examples include:
Providing and supporting your alarm or monitoring service
Processing payments and billing
Responding to your questions or requests
Sending service reminders or important updates
We do not sell, trade, or rent personal information.
We may disclose your information only:
To third parties directly involved in providing your service (for example, monitoring stations or cellular communication providers)
To comply with legal requirements, court orders, or regulatory authorities
To protect our rights, property, or safety, or that of others
All third parties acting on our behalf are required to safeguard your information in accordance with PIPA.
By providing your personal information to us, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
We keep your personal information only as long as it is needed to fulfill the purposes for which it was collected or as required by law.
We use reasonable physical, electronic, and administrative safeguards to protect your information from loss, unauthorized access, or misuse.
You have the right to request access to your personal information in our possession and to request corrections if it is inaccurate or incomplete.
Requests can be made in writing to the Privacy Officer at the contact information below.
Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You can change your browser settings to disable cookies if you prefer, although some parts of the site may not function properly.
We may update this Privacy Policy from time to time. The most current version will always be posted on our website, with the date of the last update shown at the top.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:
Privacy Officer
Canadian Security Systems Ltd.
Website: www.canadiansecuritysystems.ca
Email: css@canadiansecuritysystems.ca
Magrath Office: 403-330-1724
Toll-Free: 1-866-809-5479
